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Shiny Seekers

Effective Date: September 30, 2025

At ShinySeekers, your privacy matters to us. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data when you visit https://shinyseekers.com or interact with us on our social platforms and marketplace channels.

Information We Collect

We collect information to provide you with the best shopping and community experience:

  • Account & Order Information: Name, email address, shipping/billing address, and payment details when you place an order.
  • Website Interactions: Data from cookies and analytics tools, such as pages visited, items viewed, and time on site.
  • Community Features: If you leave a comment, join a live break, or interact with embedded content (e.g., YouTube or TikTok videos), your IP address, browser data, and interaction may be logged.
  • Media Uploads: If you upload images to our site, please avoid including location (EXIF GPS) data, as this may be visible to others.

How We Use Your Information

We use your information to:

  • Process and ship your orders.
  • Provide customer support.
  • Personalize your shopping experience.
  • Improve our website, products, and services.
  • Prevent fraud, spam, or security risks.
  • Share updates about new releases, such as Black Bolt, White Flare, Mega Evolutions, and Phantasmal Flames, if you opt in to marketing.

Cookies & Tracking

We use cookies to make your experience smoother:

  • Essential Cookies: Help our site function (e.g., login sessions, cart storage).
  • Performance Cookies: Track site usage so we can improve features.
  • Marketing Cookies: If enabled, help us show you relevant products and promotions.

You can disable cookies through your browser settings, but some site features may not work properly without them.

Sharing Your Information

We never sell your personal information. We only share data with:

  • Payment processors (e.g., PayPal, credit card providers) to complete transactions.
  • Shipping carriers to deliver your order.
  • Trusted service providers (e.g., analytics, spam detection, email marketing platforms).

Data Retention

  • Order information is kept for tax, legal, and accounting purposes (typically 7 years).
  • Comments and community interactions may be stored indefinitely.
  • Registered users can see, edit, or delete their account details at any time (except usernames).

Your Rights

You have the right to:

  • Request a copy of the personal data we hold about you.
  • Request corrections or updates to your data.
  • Request deletion of your data, except where we are legally required to retain it.

To exercise these rights, please contact us at theshinyseekers@gmail.com.

Third-Party Content

Our site may feature embedded content (e.g., YouTube, TikTok, Whatnot). These platforms may collect data about you, use cookies, or track your interactions independently of us. Please review their privacy policies for details.

At Shiny Seekers (“Company,” “we,” “us,” or “our”), operated by Swarm Collective Ltd trading as Shiny Seekers / ShinySocial, we are committed to protecting the privacy and security of our users’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information collected through our website, applications, and services.

By accessing or using Shiny Seekers, registering an account, or otherwise providing personal information, you agree to the practices described in this Privacy Policy.

1. Our Services

Shiny Seekers Services

Shiny Seekers provides community, marketplace, and social-content related services, including (but not limited to):

  • Pokémon TCG community features
  • Social and content-sharing functionality
  • Monitoring, alerts, and integrations
  • Marketplace, drops, or partner-related features
  • Messaging, analytics, and engagement tools

Our services are accessible via our website, mobile applications, and integrated third-party platforms.

Third-Party Platforms & Social Networks

If you connect Shiny Seekers to third-party platforms (such as Discord, TikTok, Instagram, X/Twitter, YouTube, or other services), any personal data collected, processed, or stored by those platforms is governed by their own privacy policies and terms. Shiny Seekers is not responsible for the data practices of third-party platforms.

Your Privacy Responsibilities

If you use Shiny Seekers to collect, share, or process personal data about other individuals (e.g. in community posts, messages, or content uploads), you are responsible for complying with applicable privacy and data protection laws, including obtaining any required consents and providing appropriate notices.

Age & Business Use

Shiny Seekers is not intended for children and may only be used by individuals aged 18 or over.

2. What Information Do We Collect?

We collect personal information only where reasonably necessary to provide and improve our services.

Information You Provide When Using Our Services

Account Information

  • Name, username, email address
  • Profile details and avatar (if provided)
  • Preferences such as language and notification settings
  • Organization or community affiliation (if applicable)
  • Billing and payment information (processed via secure third-party payment providers)

Content & Community Data

  • Posts, messages, comments, images, and other user-generated content
  • Metadata related to posts and interactions (timestamps, engagement counts)
  • Information imported from connected third-party platforms
  • Any personal data included in content you choose to upload or share

⚠️ Content may include personal data of third parties. You should only upload content you have the right to share.

Logs, Usage & Support Data

  • IP address and general location (region/country level)
  • Device and browser information
  • Login timestamps and usage activity
  • Error logs and diagnostic data
  • Customer support messages, feedback, and reports

Surveys, Events & Marketing Activities

If you participate in surveys, competitions, events, or promotions, we may collect:

  • Contact information
  • Participation details and feedback
  • Optional demographic or business-related information

Website Browsing & Cookies

When browsing our websites, we may automatically collect:

  • Pages visited and interaction data
  • Referrer URLs
  • Browser type and session data
  • Cookies, pixels, and similar tracking technologies

See our Cookie Policy for more information.

3. How Do We Use Your Information?

We use your information to:

Provide & Secure the Services

  • Create and manage user accounts
  • Authenticate users and prevent fraud
  • Process payments and transactions
  • Deliver features, content, and notifications
  • Maintain platform security and performance

Improve Shiny Seekers

  • Analyze usage trends and engagement
  • Develop new features and functionality
  • Fix bugs and improve user experience

Communicate With You

  • Respond to inquiries and support requests
  • Send service-related notices
  • Deliver marketing communications (where permitted)

You can opt out of marketing emails at any time using the unsubscribe link.

4. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to certain processing
  • Request data portability

You can update most account details directly in your profile.
For other requests, contact us at:
📧 privacy@shinyseekers.app (replace with your real email)

We will respond within 30 days, unless requests are complex.

5. Who Has Access to Your Information?

Shiny Seekers does not sell your personal data.

Authorized Employees & Contractors

Access is limited to those who need information to operate, support, or secure the platform. All staff are bound by confidentiality obligations.

Service Providers & Partners

We may share limited data with trusted providers for:

  • Hosting and infrastructure
  • Payment processing
  • Email and communication services
  • Analytics and security

All providers are required to meet appropriate data protection standards.

Legal & Regulatory Disclosure

We may disclose information where required by law or to protect our legal rights, users, or platform security.

6. International Data Transfers

Shiny Seekers operates globally. Your data may be processed outside your country of residence.

Where required, we rely on:

  • Adequacy decisions
  • Standard Contractual Clauses (SCCs)
  • Other lawful transfer mechanisms

7. How We Protect Your Information

We implement industry-standard security measures, including:

  • Encrypted data transmission
  • Access controls and authentication
  • Secure hosting infrastructure
  • Regular security reviews

However, no system is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal data only as long as necessary to:

  • Provide the services
  • Meet legal and accounting obligations
  • Resolve disputes and enforce agreements

When no longer required, data is securely deleted or anonymized.

9. GDPR & UK Data Protection Roles

Shiny Seekers as Data Controller

We act as a data controller when managing:

  • User accounts
  • Website analytics
  • Marketing communications
  • Support requests

Legal bases include consent, contract performance, legitimate interests, and legal obligations.

Shiny Seekers as Data Processor

When you upload or manage content containing personal data, you may act as the data controller, and Shiny Seekers acts as a data processor, processing data only according to your instructions and applicable law.

10. California Privacy Rights

If you are a California resident, you may have rights under the CCPA/CPRA, including:

  • Right to know what personal data we collect
  • Right to request deletion or correction
  • Right not to be discriminated against

We do not sell personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on our website or within the Services. Continued use of Shiny Seekers constitutes acceptance of the updated policy.

Company Details

Swarm Collective Ltd
Trading as Shiny Seekers / ShinySocial

Contact Us

For questions about this Privacy Policy or your personal data, contact us at:

ShinySeekers
Email: theshinyseekers@gmail.com
Website: https://shinyseekers.com

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